Who you'll deal with
The roles behind a foundation job booked through us, from the first ring to the closed-out permit. We describe roles, not names.
- The receptionist
Our phone line at (816) 623-4795 is picked up 24/7 by an automated receptionist. It asks your name, your number, where the house is and what you've noticed, and flags it as urgent if water is coming in or a wall has moved. It never quotes prices.
- The scheduler
A person who reads every message, calls you back, usually within the hour in the daytime and first thing the next morning for calls left overnight, and books the inspection at a time that works for you.
- The inspector
Walks the outside of the house, runs a laser level across the floors, measures cracks and wall movement, checks the sump and the drainage, and then sits down with you to explain it. Writes the scope and the price.
- The crew
An independent, insured foundation crew that does the digging, sets the piers or anchors, cuts and pours for interior drains, and restores what was disturbed. The crew lead is your contact on the job.
- The paperwork
Permit applications with Compass KC in Kansas City, Missouri or the building department of your city, inspection bookings, insurance certificates, warranty registrations and the final file of photos and measurements you keep.
The work is performed by independent crews we work with, not by the operators of this website. The referral disclosure explains how that works.