Privacy policy
A plain account of the details you give us, why we need them, and who else ever sees them.
Updated November 2026. Questions go to hello@fountaincityfoundationworks.com.
The information you hand us
When you fill in the inspection form, we receive your name, your phone number, the ZIP code of the house, the problem you picked from the list and anything you type in the notes box. When you phone (816) 623-4795, our system logs the number you are calling from. An automated receptionist answers, and a short notice at the start of the call tells you that the call may be recorded so the details are captured correctly. If you email photos of a crack or a wet corner, we keep those with your request.
The site also has a chat window. A provider we use runs it on our behalf. Whatever you type there, including a name or a phone number, is passed to us so we can call you back, and your own browser keeps a copy of recent chats on your device for up to 30 days unless you clear it.
We count visits with Cloudflare Web Analytics, which does not set cookies or build a profile of you. There is no advertising tracker, no Google Analytics and no social media pixel on any page.
What happens to it afterwards
Your details are used to call you back, to book and carry out the inspection, to write up a scope and price, to do any work you approve, and to apply for the building permit a structural job needs from your city, whether that is Kansas City, Missouri through Compass KC, a Kansas-side city such as Overland Park or Lenexa, or another town in the metro. The insured crew assigned to your job sees what it needs to do that job. The permit office sees what the application requires. Nobody else gets it, and we never sell or rent contact details.
Job files, including photos, measurements and permit paperwork, are kept as long as warranty, permit and tax records reasonably require. If you would rather we deleted your contact details and you have no open job with us, email hello@fountaincityfoundationworks.com and we will remove them and confirm in writing. Information is held with reputable hosting and email providers, and access is limited to the people who need it to serve you.
If this page changes in a way that matters, the date at the top changes with it.